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Frequently Asked Questions - Hex Workshop v4.x


  1. Repaint/redraw issues under Windows 9x/ME
  2. Drag and drop not working under Windows 9x/ME
  3. Cannot find "inetwh32.dll" error when launching Help
  4. File Open and Select Structure do nothing
  5. Cannot find "oleacc.dll" error when starting Hex Workshop under Windows 9x/ME
  6. Hex Workshop hangs during installation
Repaint/redraw issues under Windows 9x/ME

Hex Workshop stopped repainting the editor window after some amount of scrolling and/or resizing windows. This problem was caused by a resource leak in Hex Workshop. Please upgrade to Hex Workshop v4.22 or later for a fix.

Drag and drop not working under Windows 9x/ME

Hex Workshop failed to open files dragged and dropped onto the Editor. This problem was resolved in Hex Workshop v4.22. Please upgrade to Hex Workshop v4.22 or later.

Cannot find "inetwh32.dll" error when launching Help

We failed to include this dynamically linked library in the Hex Workshop v4.2 distribution. Please upgrade to Hex Workshop v4.21 or later to fix this problem.

File Open and Select Structure do nothing

This problem affected all Windows 95, 98, ME and Windows NT users. Please upgrade to Hex Workshop v4.21 for a resolution.

Cannot find "oleacc.dll" error when starting Hex Workshop under Windows 9x/ME

This problem affected user running Windows 9x/NT 4.0ME users without Microsoft's Active Accessibility components installed. Please upgrade to Hex Workshop v4.21 or later to fix this problem.

Hex Workshop hangs during installation

If you are experiencing problems installing Hex Workshop, please try following the steps below before contacting support:

1. Make sure the installer is not running. This can be accomplished by killing the hw32v422.exe process. If you are unfamiliar with stopping processes, you can restart your computer.

2. Verify that you are installing Hex Workshop under an account with administrative permissions.

3. Clear out your Windows temporary directories before re-running the installer. To find your temp directories, please start a windows command prompt and type the command "set". After pressing enter, look for the variables "TEMP" and "TMP". Clean all files and directories from both of those directories.

If the install process continues to hang, please try re-downloading Hex Workshop. If you continue to have problems, contact support.